Customer Service Representative

Company: Robert Half
Location: New York City
Posted on: January 27, 2026

Job Description:

Job Description Job Description We are looking for a skilled Customer Service Representative to join our team in New York, New York. This is a Contract to permanent position within the dynamic Real Estate & Property industry. The role requires a detail-oriented individual with excellent communication skills and the ability to handle customer inquiries professionally and efficiently. Responsibilities: • Respond to inbound and outbound customer calls, ensuring a positive and helpful experience. • Address customer inquiries via email correspondence in a timely and accurate manner. • Perform data entry tasks to maintain and update customer records accurately. • Utilize Microsoft Excel and Word to manage and organize information effectively. • Schedule appointments and coordinate with customers and internal teams. • Process order entries while maintaining a high level of attention to detail. • Apply call center and customer service expertise to resolve issues promptly. • Use Yardi software to assist with property management-related tasks, if applicable. • Collaborate with other departments to ensure seamless customer support.• Minimum of 1 year of experience in a customer service or call center role. • Proficiency in Microsoft Excel and Word is required. • Experience with Yardi software is highly preferred. • Strong communication skills, both verbal and written. • Ability to multitask and manage time effectively in a fast-paced environment. • Detail-oriented with excellent organizational skills. • Prior experience in the Real Estate & Property industry is a plus. • Must be available to work onsite at least three days per week.

Keywords: Robert Half, Hamden , Customer Service Representative, Customer Service & Call Center , New York City, Connecticut