Customer Service Associate
Company: Impact Collective
Location: New York City
Posted on: February 17, 2026
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Job Description:
Job Description Job Description Impact Collective is hiring a
Customer Service Associate in New York, NY. The Quality Customer
Service Associate is required to execute all tasks regarding client
services. As a Quality Customer Service Representative you will
learn how to explain product benefit and use to consumers on behalf
of our clients. Customer Service Associate Responsibilities: Work
with the customer service team to complete tasks Handle tasks on
assigned customer accounts Accurate data entry and paperwork
regarding customer accounts Proofread documents to ensure accuracy
Responsible for the accuracy of all entries for client services and
sales. Assist in creating new training exercises Maintain positive,
professional, public speaking, and analysis skills Comfort working
with iOS, Microsoft, and mobile tablets Create an analysis report
of team success rates. Assist customers with questions on concerns
regarding their account, troubleshoot, and solve problems Customer
Service Associate Requirements and Key Skills: (The following are
representative of the education, experience, knowledge, skills or
ability required for this position) Ability to follow direction
Team player Proficient in MS Office Outstanding public speaking and
written communication skills Complete tasks accurately, efficiently
and quickly Business Attire Required Leadership Skills Ability to
Stand 4 hours in duration Good organizational skills and
multitasking skills *Please submit your resume to apply for the
Customer Service Associate Position. Candidates for the Customer
Service Associate position should have flexible scheduling
availability.
Keywords: Impact Collective, Hamden , Customer Service Associate, Customer Service & Call Center , New York City, Connecticut
