Future Opening: General Manager

Company: Crunch Fitness
Location: Morristown
Posted on: June 1, 2025

Job Description:

Benefits:

• 401(k) matching
• Bonus based on performance
• Dental insurance
• Employee discounts
• Health insurance
• Opportunity for advancement
• Training & development
• Wellness resourcesJob Description:The Crunch Manager will ensure the members receive the highest quality of service and facilities. He or she will exhibit an ability to achieve the financial targets for the club as outlined in the annual budget by motivating, leading, supervising and coordinating the activities of employees engaged in servicing our member needs. He/She will demonstrate an aptitude and command of all company wide policies and initiatives to ensure the integrity of the Crunch brand.Reports to:OwnerRequirements:
  • 4 year college degree preferred
  • 4 years management experience required
  • Fitness management experience preferred
  • Current Cardiopulmonary Resuscitation (CPR) requiredSpecial Skills:
    • Excellent written and verbal communication
    • Creative management techniques
    • Strong organizational skills
    • Strong leadership skills
    • Strong administrative skills
    • Strong customer service skills
    • Strong computer skillsResponsibilities:Administration/Organization
      • Demonstrate a working knowledge of all standard operating procedures and policies that pertain to the club.
      • Communicate and implement club policies and procedures to employees.
      • Encourage staff to work as a team and be productive.
      • Illustrate an ability to make decisions.
      • Recruit and hire the highest possible caliber of staff.Sales/Revenue Management
        • Demonstrate the ability to lead, motivate, and manage team.
        • Achieve desired sales goals.
        • Achieve desired revenue goals thru the leadership and motivation of employees.
        • Implement and support company programs and promotion to help generate new sales leads for optimum new membership growth.
        • Ensure that Team maintains proper tracking forms and the daily leads.
        • Ensure that all promotions are effectively communicated to the team and all other appropriate staff.
        • Ensure ongoing prospecting and generation of new prospective members.
        • Review sales-related written communication such as proposal, letters and promotional pieces for effectiveness, spelling, accuracy and distribution.
        • Ensure that staff has a high level of knowledge about the clubs programs, facilities and equipment.
        • Emphasize importance of staff involvement in the community and neighborhood businesses.Personal Training/Revenue Management
          • Demonstrate ability to lead, motivate and manage personal training department.
          • Achieve desired personal training revenue and session production goals.
          • Achieve desired revenue and production results thru the leadership and motivation of employees.
          • Implement and support company programs and promotion to help generate new pt client acquisition for optimum member base penetration.
          • Facilitate integration of Personal Training products into point of sale presentations to maximize the number of orientation sessions scheduled and packages sold.
          • Ensure Personal Training team follows proper procedures in session redemption.
          • Oversee PT manager in ensuring all components of departmental objectives are satisfied.Operations
            • Coordinate and work within club support functions of Fitness, Sales and Marketing, Accounting, Information Technology.
            • Support personnel related problems or difficulties by following club procedure and documentation.
            • Resolve member complaints in an expedit
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Keywords: Crunch Fitness, Hamden , Future Opening: General Manager, Executive , Morristown, Connecticut