Care patient coordinator

Company: TEEMA Group
Location: White Plains
Posted on: February 18, 2026

Job Description:

Job Description Job Description Now hiring patient care coordinators to come join a wonderful company in White Plains, NY Overview: The Provider & Partnership Specialist plays a key role in building strong, trust-based relationships with local healthcare providers and organizations to ensure patients with Treatment-Resistant Depression (TRD) have access to innovative, evidence-based care options. This position focuses on education, collaboration, and co-management, not sales. Success is achieved by providing clinical value, fostering provider partnerships, and improving patient outcomes through seamless coordination and education. This organization is dedicated to advancing access to cutting-edge mental health treatments through education, clinical collaboration, and ethical partnership. The team is mission-driven, patient-centered, and committed to raising the standard of care for individuals living with complex mood disorders. Must have Minimum of 2 years in a B2B relationship, sales, or partnership role within a regulated industry (e.g., healthcare, pharmaceuticals, finance). What you will be doing: Educational Outreach Conduct regular, high-quality outreach through in-person visits, calls, emails, and virtual meetings. Plan and deliver education-focused presentations and "lunch & learn" sessions on TRD, treatment indications, regulatory processes, and collaborative care models. Act as an ambassador of education to psychiatrists, therapists, hospital discharge planners, and primary care providers. Promote awareness and understanding of advanced treatment options through a professional, education-first approach. Territory Planning & Strategy Identify and segment potential referral partners (e.g., hospitals, psychiatric practices, IOPs, therapists) across the assigned region. Develop and execute a comprehensive territory plan using CRM and other digital tools. Regularly review territory performance to optimize outreach and engagement strategies. Relationship & Co-Management Serve as the primary point of contact for partner providers. Ensure a positive, “white-glove” experience for new referral partners. Maintain clear communication between referring clinicians and internal care teams. Establish feedback loops to share appropriate, de-identified patient progress updates. Troubleshoot issues related to patient intake or prior authorization processes. Compliance & Administration Maintain accurate and detailed documentation of all activities within the CRM system. Adhere to all healthcare compliance regulations, including HIPAA, Anti-Kickback Statute (AKS), and Stark Law. Manage administrative tasks efficiently, including expense reporting and field budgeting. What you must have: Clinical Knowledge: Ability to confidently discuss Treatment-Resistant Depression (TRD), Major Depressive Disorder (MDD), and mechanisms of action for approved treatments. Regulatory Expertise: Must become fluent in REMS processes and be able to explain them clearly to provider offices. Insurance Familiarity: Understanding of payer landscapes (Medicare, Medicaid, commercial) and the Prior Authorization process for medical billing codes. Compliance-Driven Mindset: Must operate with a strict adherence to healthcare regulations and ethical standards. Professional Communication: Strong interpersonal skills, capable of engaging diverse clinical audiences. Minimum of 2 years in a B2B relationship, sales, or partnership role within a regulated industry (e.g., healthcare, pharmaceuticals, finance). Must demonstrate the ability to learn clinical content quickly and communicate it effectively. Logistics: Comfortable spending 60% or more time in the field. Must have a reliable vehicle and a valid driver’s license with a clean driving record. If you would like to apply email your resume mpalkin@teemagroup.com

Keywords: TEEMA Group, Hamden , Care patient coordinator, Healthcare , White Plains, Connecticut