Global Head of Engineering (Claims Technology Platforms)
Company: Chubb
Location: Jersey City
Posted on: July 1, 2025
|
|
Job Description:
Join us as our Global Head of Engineering for Claim Enterprise
Platforms where you'll spearhead the creation and execution of a
cutting-edge engineering strategy that propels our global Claims
platforms into the future. This is your opportunity to lead the
charge in delivering scalable, integrated solutions across Data,
Cloud, and Integrations, ensuring our technology remains at the
forefront of innovation. Collaborating closely with the Heads of
Technology (CIO) for North America & our Overseas Business along
with technical leaders from diverse business and country domains,
you'll craft detailed technology roadmaps and architect solutions
that not only meet today's demands but also anticipate tomorrow's
challenges. As a pivotal member of the Claim Technology Senior
Leadership Team, you'll drive technical execution across the
region, leading transformative change initiatives and ensuring
seamless operations. You'll inspire and mentor a dynamic, globally
distributed team of engineers dedicated to advancing our Claim
Enterprise Platforms. Moreover, you'll play a crucial role in
evolving our engineering governance, refining policies, standards,
and processes to uphold the highest levels of technical quality and
reliability. With us, you’ll have the opportunity to make a
significant impact and shape the future of our engineering
landscape within our Claims Technology ecosystem. Your role will
encompass: Platform Design & Engineering – Lead design and
engineering for specific platforms (e.g., Claim Decisioning
Framework, Digital Claim Platform), driving the development of
tooling and frameworks that enable product teams to code more
efficiently while managing change impacts across all country
implementations. Engineering Strategy, Alignment & Execution –
Collaborate with business and technical stakeholders to define a
robust engineering strategy and detailed technology roadmap. Ensure
seamless delivery of claims enterprise platforms via agile and
waterfall methodologies, while regularly communicating progress,
negotiating priorities, and managing risks. Global, Regional, &
Local Program Leadership – Oversee multiple concurrent engineering
programs and projects focused on Claim enterprise platforms across
global, regional, and local scopes. Ensure these programs are
delivered on time, within budget, and aligned with our quality and
architectural standards, all while proactively managing risks and
fostering strong stakeholder engagement. Ensure Chubb project
management standards are observed. Software & Systems Development –
Guide the design and development of integrated systems and
solutions that align with our technical vision. Leverage both agile
and waterfall methodologies to maintain compliance with
architectural standards while delivering resilient, high-quality
products. Operational Excellence & Risk Management – Monitor and
report on the performance of global, regional, and local technical
systems. Oversee ITIL processes, information security practices,
and vulnerability management to ensure service reliability while
minimizing risks. Production Support Management – Ensure robust
production support for all Claim applications across North America
and Chubb Overseas. Oversee incident response, issue resolution,
and continuous improvement initiatives to maintain high
availability and optimal system performance. Team Leadership &
Mentorship – Lead and mentor a diverse, distributed team of
engineering managers/engineers. Champion continuous learning,
talent development, and a collaborative culture that drives
technical innovation and excellence. 15-20 years of leadership in
software engineering, preferably in enterprise or insurance
environments Proven hands-on expertise in technology strategy, road
mapping, and execution; experience in insurance and claims systems
is preferred Hands-on experience in software engineering –
designing, building, testing, deploying, and supporting Internet
and enterprise-scale systems Proficiency in both Agile and
traditional methodologies Hands-on experience with public Cloud
systems and Data/Integration platforms Excellent communication,
leadership, and stakeholder management skills Chubb is a world
leader in insurance. With operations in 54 countries, Chubb
provides commercial and personal property and casualty insurance,
personal accident and supplemental health insurance, reinsurance,
and life insurance to a diverse group of clients. The company is
distinguished by its extensive product and service offerings, broad
distribution capabilities, exceptional financial strength,
underwriting excellence, superior claims handling expertise and
local operations globally. At Chubb, we are committed to equal
employment opportunity and compliance with all laws and regulations
pertaining to it. Our policy is to provide employment, training,
compensation, promotion, and other conditions or opportunities of
employment, without regard to race, color, religious creed, sex,
gender, gender identity, gender expression, sexual orientation,
marital status, national origin, ancestry, mental and physical
disability, medical condition, genetic information, military and
veteran status, age, and pregnancy or any other characteristic
protected by law. Performance and qualifications are the only basis
upon which we hire, assign, promote, compensate, develop and retain
employees. Chubb prohibits all unlawful discrimination, harassment
and retaliation against any individual who reports discrimination
or harassment.
Keywords: Chubb, Hamden , Global Head of Engineering (Claims Technology Platforms), IT / Software / Systems , Jersey City, Connecticut