Front Desk Associate
Company: Planet Fitness Franchises
Posted on: May 3, 2021
Front Desk Associate
- Hamden, CT / New Haven County Area - Part Time
Position - Weekday & Weekend Shift Hours (Weekends are a
Fitness, a private equity backed fitness retailer, is seeking
candidates for the role of Front Desk Associates.
The Front Desk Associate is a highly friendly and courteous
individual who consistently delivers first-rate service and fosters
positive customer satisfaction and loyalty while promoting ECP-PF
Holdings-Planet Fitness Mission, Vision and Values. The Front Desk
Associate must be adept at balancing multiple tasks with a
friendly, courteous demeanor.
Duties and Responsibilities:
- Welcome and exit
members in a confident, professional, and friendly manner with hi's
- Anticipate member's
needs, respond promptly and acknowledge all members
- Provide gracious
and efficient telephone service. Calls should be answered promptly
and knowledgeably, always ensuring complete and accurate
- Utilize strong
communication and problem-solving skills to effectively resolve
customer concerns, ensuring a pleasant experience.
- Ability to maintain
the cleanliness of the club for up to 50% of the shift.
- Deliver prompt,
efficient customer service while maintaining a high level of
accuracy in a fast-paced retail environment.
- Hands-on experience
in accepting payments from customers and give change and
- Drive revenue by
communicating and demonstrating benefits of products and special
promotions to customers.
- Proven ability to
answer customers' questions and give information regarding the
business procedures and policies in an exact and customer-friendly
- Ability to manage
- Solid work ethic
with strong decision-making skills
- Self-starter who
takes initiative with minimal direction and supervision
- Comfortable working
a flexible rotating schedule
- Superior customer
service skills, preferably in the fitness industry.
- Hard working,
enthusiastic and energetic!
- Strong problem
- 18 years old or
- A High School
Diploma Or Equivalent required
- Six months face to
face customer service experience in a retail environment required
or 1-year Fitness experience preferred.
(Initial training hours may vary
as well as when the needs of the facility
Tuesday: 6:00pm - 10:00pm
Wednesday: 6:00pm - 10:00pm
Saturday: 1:00pm - 7:00pm
Sunday: 1:00pm - 7:00pm
contribution towards health benefits that includes: Medical,
Dental, Vision, LTD, STD and Critical Illness
Time Off benefits (if applicable)
Planet Fitness is an Equal Opportunity Employer
Job Posted by ApplicantPro
Keywords: Planet Fitness Franchises, Hamden , Front Desk Associate, Other , Hamden, Connecticut
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