Center Assistant Executive Director/ NHA
Company: Genesis Healthcare LLC
Posted on: June 10, 2021
The Center Assistant Executive Director holds the second highest
level position in the Center. He/she reports to the Center
Executive Director. He/she assists the Center Executive Director
with the administrative functions in the operation of the Center.
The Center Assistant Executive Director takes responsibilities of
the Center Executive Director in the absence of the Center
Executive Director and at other times, as may be delegated. The
Assistant may supervise, direct, and coordinate functions of one or
more departments to assure that the highest degree of quality of
care is consistently provided to the residents.
Contributes to creating an environment that has a reputation for
high ethical standards;
Implements the QAPI process assure quality, safety and
efficiency in clinical outcomes;
Collaborates with the Center Executive Director to develop,
allocate and control the budget for the Department of Nursing
Collaborates actively in the Center's business planning
Conducts periodic organizational assessments to identify nursing
management succession planning issues and establish action
Provides oversight and approves nursing department schedules to
include position control and pay practices;
Collaborates with Center Executive Director to identify nursing
care equipment/supplies required to meet the needs of the patients
and assures that adequate supplies are available.
Implements and assures adherence to the organization's policies
- Performs other duties as requested.
Acts as Center Executive Director in absence of Center Executive
Puts customer service first: Ensures that residents and families
receive the highest quality of service in a caring and
compassionate atmosphere which recognizes individuals' needs and
Assists department managers in the development and use of
company policies and procedures as well as assure that proper
procedures are employed when department managers hire, counsel,
discipline, and terminate employees;
Carries out tasks/responsibilities requested or assigned by
Center Executive Director;
Leads relevant committee meetings, as assigned by Center
Models The Promises, based on Company and Area guidelines.
Concerns his/herself with the safety of all Center residents in
order to minimize the potential for fire and accidents. Also
ensures that the Center adheres to the legal, safety, health, fire,
and sanitation codes by being familiar with his/her role in
carrying out the center's fire, safety and disaster plans and by
being familiar with current MSDS;
Consults with department managers concerning the operation of
their departments to assist in eliminating/correcting problem
areas, and/or improvement of services, then reports findings to
Center Executive Director;
- Performs all other duties as requested.
Fosters an environment in which each nursing team member
practices to the top of her/his license, certification and/or skill
set and role.
Builds and fosters trusting, collaborative relationships between
and with staff, peers, other disciplines/professionals and
Provides an environment conducive to opinion-sharing and engages
nursing team members in decision-making reflecting a shared
governance model of leadership.
Assures effective recruitment, interview processes, hiring,
on-boarding, and orientation for all nursing team members;
Assesses and appraises nursing team members' engagement and
strengths, supports each
nursing team member's development of career plans and coaches
nursing team members in their professional development;
Creates an environment that recognizes and values diversity;
Develops, collaborates with and supervises the Nurse Practice
Educator to assure her/his effective, ongoing development of
nursing practice and engagement through education, training and
Assures that Personnel policies and procedures are implemented
consistently and correctly;
Applies corrective discipline and/or coaching when needed to
mitigate workforce performance and behavior issues;
- Collaborates with the Center Executive Director to develop,
implement, evaluate and update People Plans.
Maintains a working knowledge of current clinical practice and
the regulatory requirements affecting that practice and exhibits
the value of continuous learning;
Determines the workforce/staffing model for the Nursing
department necessary to meet the nursing needs of the patients;
Oversees implementation and evaluation of the staffing model to
assure high quality, cost- effective care;
Implements, evaluates and develops an effective nursing practice
model to meet the needs of diverse patient populations;
Collaborates and coordinates with other departments and
professionals to provide timely, safe and effective care consistent
with individuals' needs, choices and preferences;
Ensures there are safe, coordinated and thorough admission and
discharge planning processes in place;
Organizes and leads effective clinical meetings, rounds, shift
to shift communication and huddles to assure effective
- Contributes to a learning organization culture through ongoing
professional development and support of nursing staff to pursue
continuous professional development.
Creates a culture of Service Excellence which focuses on the
patient experience, and is responsive to patients/families concerns
Models effective patient/resident and family-centered
communication and coaches staff in service-oriented
Provides service recovery directly when needed and
directs/coaches team members in service recovery for dissatisfied
Ensures that patient's attending physician and family or
responsible party are promptly notified of any significant change
in the patient's health condition;
Fosters professional relationships with community,
regulators/surveyors, payors, and referral sources.
- Actively develops relationships and strategies for
collaboration with hospitals/health systems and home health/hospice
and community providers to promote value based care delivery.
Complies with and promotes adherence to applicable legal
requirements, standards, policies and procedures including but not
limited to those within the Compliance and Ethics Program,
Standard/Code of Conduct, Federal False Claims Act and HIPAA.
Assists with providing leadership and support for the Compliance
and Ethics Program within management area.
Attempts to resolve any compliance issues brought to his/her
attention, and reports all significant compliance issues to the
Center Executive Director and/or Compliance Officer, and assists in
their resolution in any way necessary.
Ensures timely and accurate reporting and responses to
compliance and HIPAA-related issues and monitors the implementation
of corrective action plans related to such issues.
Ensures that staff participates in orientation and training
programs including but not limited to all required compliance
courses and relevant policies and procedures, and that such
training is properly documented. Participates in compliance and
other required training programs.
Provides open lines of communication regarding compliance issues
within management area and access to the Integrity Line, and
ensures that retaliation against staff who report suspected
incidences of non-compliance does not occur. Promptly reports
concerns and suspected incidences of non-compliance to supervisor,
Compliance Liaison or to the Compliance Officer via the Genesis
Participates in education, monitoring and auditing activities
and investigations, and implementing quality assurance and
performance improvement processes, as required.
Completes performance reviews and determines compensation and
promotions based on the accomplishment of established standards
that promote adherence to compliance and qualitystandards.
- Prepares compliance reports as requested.
SPECIFIC EDUCATIONAL/VOCATIONAL REQUIREMENTS: 1. Licensed or
able to be licensed according to state regulations and must attend
continuing education as required. 2. This position requires that
the employee is able to read, write, speak and understand the
spoken English language to ensure the safety and wellbeing of our
patients and visitors at the work site when responding to their
medical and physical needs.
Keywords: Genesis Healthcare LLC, Hamden , Center Assistant Executive Director/ NHA, Other , Hamden, Connecticut
Didn't find what you're looking for? Search again!