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Team Lead

Company: PACT MSO, LLC
Location: Hamden
Posted on: November 18, 2021

Job Description:

Team LeadPACT MSO, LLC - Hamden, CT 06518PACT MSO is a Management Service Organization that supports numerous physician groups. We offer health benefits, paid time off, and a friendly working environment. We are a medium sized company with a family atmosphere.. A busy Gastroenterology office is looking for two full time Team Leads. This is a Monday through Friday position floating between office locations in Hamden, Milford and Guilford.. The Team Lead handles daily work flow, schedules, and issues within a department.. Essential Functions. Point person for the department including answering questions and inquiries from employees in the department, outside the department, patients, etc.. Resolves daily workflow issues. Train employees in the department. Maintain training materials and process / procedures. Reminds employees of policy and procedures. Receive daily call outs and reassigning staff daily; this requires a start time as early as 6am on some days. Cover/help all positions including medical assisting; incumbent must have experience or been cross trained in all positions. Manage WQs. Review task loads of staff and reassign to other saff as needed; determine if task load is due to performance, work pace or something else. Be point person for supply orders. Review and complete daily and monthly checklists including sample closets and outdates. Interface with drug reps. Serve as a support person for staff. Resolved issues with disgruntled patients. Research and resolve daily issues including re-education for staff as needed. Skills and Knowledge. Full understanding of department work flow, systems, and procedures. Communicates directly and clearly. Demonstrated knowledge of computers. Education and Experience. High school diploma or equivalent. 5 years of experience in the department or similar department. Thousands of employers search for candidates on Indeed. Yes. -. I plan to apply. -. No, I don't intend to applyTrain new staff

Keywords: PACT MSO, LLC, Hamden , Team Lead, Other , Hamden, Connecticut

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